Before you record
- If you're recording a bug in your own app, do that first, then attach it in Jira.
- Customer emails in ticket descriptions are blurred automatically; names aren't. Alt+click them if needed.
Record your Jira walkthrough
- Record the bug
in your app, narrating expected vs actual behaviour.
- Open the Guide tab
and export the steps as Markdown.
- Create the Jira issue
paste the steps under "Steps to reproduce" and attach the MP4.
- For workflow training, record configuring a board, filters or automation rules
For workflow training, record configuring a board, filters or automation rules.
Turn it into a written Jira guide
Board setup, JQL filters and automation rules make excellent written guides. Export HTML or Markdown to Confluence.
Tips for Jira recordings
- Keep bug videos under 60 seconds.
- Name the file after the ticket key (e.g.
PROJ-123.mp4). - Use the 24-hour share link (Pro) for quick triage in Slack.